Refund policy

Refund & Return Policy

At UllaTees, we care deeply about your experience with our products. We stand behind the quality of everything we create and want you to feel completely confident when shopping with us. If for any reason you are not satisfied with your purchase, we’re here to make it right.

Eligibility for Returns
We gladly accept returns within 30 days of the delivery date. To qualify for a return:

  • Items must be unused, unwashed, and in their original condition and packaging
  • A valid proof of purchase (order number or receipt) must be provided
  • Items must be returned to us within the timeframe outlined, unless otherwise approved in writing

How to Request a Return
To initiate a return, please contact our Customer Support Team at jscullaglobal@gmail.com with the following details:

  • Your full name and order number
  • The item(s) you wish to return
  • Reason for the return (to help us improve)

Once your return request is approved, we’ll provide detailed return instructions and the appropriate return address.
Please do not send items back without prior authorization, as they may not be accepted.

Return Shipping
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item.

Refund Process
Once we receive and inspect your return, we will notify you of the status of your refund.
If approved, your refund will be issued to the original payment method within 5–7 business days.
Please note: Original shipping charges are non-refundable, unless the return is the result of our error.

Non-Returnable Items
We are unable to accept returns on the following:

  • Items marked as final sale
  • Customized or personalized products
  • Gift cards

Need Help?
If you have any questions or concerns regarding your order or our return process, please don’t hesitate to reach out to us at jscullaglobal@gmail.com. Our team is here to ensure you have a smooth and positive experience.